Protection of Personal Information


We acknowledge the importance of personal information, and will ensure we make thorough efforts to comply with its proper treatment and protection, based on the following policy.

The definition of Personal Information
Personal information means information that can identify a specific individual, such as first name and last name, date of birth, gender, telephone numbers, email address, occupation, workplace or other data elements.

Legal Compliance

We, Tenzan Sake Brewery, Inc., must comply with laws, regulations and norms related to the protection of personal information.

Collection and Use of Personal Information

We, Tenzan Sake Brewery, Inc., collect and use personal information only to the extent necessary. When personal information is voluntarily provided by the customer, the customer consents to the use of this information in accordance with this policy.
・The use required to deliver products ordered
・Notifications about products and event information
・Inquiries・confirmations from the company that are necessary for the delivery and performance of business
・Requesting feedback to improve services
・Correspondence regarding inquiries

Provision of Personal Information to Third Parties

Unless otherwise provided for by laws and ordinances, personal information will not be disclosed or provided to third parties without the prior consent of the individual concerned.

Supervision of subcontractors

The company may partially consign handling of personal information it holds to external operators. In that case, we will ensure that the outside contractor handles the personal information in a proper manner.

Management of Personal Information

The company shall appoint a person to be in charge of protecting and managing personal information in order to prevent leakage, loss, damage or other misuse of such personal information, and ensure that it is managed appropriately by keeping it accurate and up-to-date.

Inquiries, Amendments, Deletion of Information

In the event that a customer would like to inquire about, make an amendment to, or delete any personal information provided to us, we will respond appropriately and promptly, after first confirming the identity of the party in question.

Security Considerations

All of the communication between a customer’s web browser and server will be encrypted by SSL encryption communication, and all data entered into your shopping cart will be transmitted safely.